On April 15, 2021, an online meeting was held to present the Urban Leisure & Tourism Lab Rotterdam to various stakeholders from the region. The Urban Leisure & Tourism Lab Rotterdam is one of six living labs participating in the European project SmartCulTour, funded by the European Commission under the H2020 program. The aim of the living labs is to encourage networking between tourism stakeholders in order to develop best practices and innovative solutions for sustainable cultural tourism, which can also be exchanged with other European regions.
In collaboration with city marketing organization Rotterdam Partners, people who in their daily work or life are involved with tourism, events and leisure but also for example with urban planning, were invited to the ‘inception meeting’. Theater Zuidplein, Rotterdam Festivals, the municipality of Rotterdam and IFFR, among others, were present at the online session. With a total of 15 participants, the online meeting started with a fun warm-up exercise: “By using your Microsoft Teams background, show us what you mean by cultural tourism in Rotterdam. ‘’This resulted a diverse range of colorful backgrounds and also provided a nice opening discussion where the various participants heard from each other what Rotterdam Cultural Tourism means to them.
Next, Ko Koens and Bert Smit of Breda University of Applied Sciences explained SmartCultour and the use and necessity of living labs. Ko Koens: “For a living lab to be successful, it is necessary to have the right participants at the table who know about opportunities, possibilities and problems in neighborhoods and also have knowledge of tourism, culture, urban development and infrastructure. We can’t wait to get to work with you in an interactive and fun way in the near future.”